Are telephone enquiries answered with concise and accurate information about a child’s requirements, giving the purchaser confidence that timetable and scheduling arrangements will be adhered to?
Yes. All our policies and procedures are available on request. These documents show how each area of operation is managed.
Yes. All our staff and volunteers are happy to provide background information and previous employment history. This information is available on request.
We provide you with a travel log which outlines the behaviour of the young person during transport. Should an incident occur we will also provide you with an incident report. This report outlines significant events, accident reports and any safeguarding concerns
Yes. We are able to provide you with a consistent member of staff for all regular visits and appointments.